Frequently Asked Questions
CUSTOM TABLE QUESTIONS
How long does it take to receive my custom jigsaw puzzle table?
Allow 12 weeks for your hand-crafted table to be built. Also, allow for an additional 2 to 4 weeks for arranging and delivering your table.
Can I get matching chairs?
Yes, we also sell a few different styles of chairs to complement the desk and counter height tables.
How does delivery work?
Once your custom table is complete, you have the option of picking up or having your table delivered. I will help assist in the delivery process by arranging the delivery agent. Additional delivery fees will be billed before the delivery is scheduled and must to be paid in order to release the delivery. You can get an estimate on shipping by visiting https://www.uship.com/ship/ or contact us (email@example.com) to get a delivery estimate.
What's the return/refund policy?
We offer a 3-day money-back refund. The tables are custom made and once the order is placed, no refunds will be given after the 3 day refund period. The manufacturer does stand behind their hand-crafted table for any manufacturing defects.
DIY BUILD PLAN QUESTIONS
What's included with the Build Plans?
You receive an automatic DOWNLOAD of the material list, supply list, and cut list with the full step by step instructions on how to cut and build the table. Again this is a digital download and you do not receive a physical product.
Due to the automatic download of the product, no refunds will be given.
What tools will I need?
- Miter Saw
- Table Saw
- Power Drill & Nail Gun
What size table does this build?
The build plans are for a 45w x 24d x 23 3/4h table. You can modify and change the size and height of the table, we do not have other size build plans available at this time. This size table will hold most 1000 piece puzzles or smaller.
Can I get a physical copy?
At this time our build plans are only available in digital PDF format. You can print the entire bundle and have it bound or keep it in a 3-ring binder, or you can print just the pages you need.
How soon after purchasing will I receive my product?
The Build plans will be delivered digitally, via the email address you provide at checkout. It should arrive within 5-10 minutes of your purchase.